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Forward Air Corporation is a leading provider of time-definite surface transportation and related logistics services to the North American air freight and expedited LTL market. We provide scheduled surface transportation of cargo as a cost effective, reliable alternative to air transportation. We transport air freight that must be delivered at a specific time, but is less time-sensitive than traditional integrated services. We have a network of freight terminals located on or near airports in 87 U.S. and Canadian cities, including our central sorting facility in Columbus, Ohio and 11 regional sort centers that create the most effective linehaul network in the industry.Since 1995, we have experienced rapid growth in revenue from $63.6 million to $652.4 million in 2013 and in operating income from $6.4 million to $84.3 million. We utilize a flexible source of capacity made up of owner-operators and, to a lesser extent, other surface transportation providers, which results in a largely variable cost operating model with low capital requirements.

  • Forward Air also offers our customers a full menu of neutral logistics services including:

  • Forward Air Complete®, an integrated end to end service for the wholesale shipping community combining linehaul with pickup and delivery options for reliable, single source transportation

  • Forward Air Truckload XpeditedSM, our exclusive-use truckload service for larger point-to-point consignments and dedicated fleet services

  • Forward Air Airline Logistics, a customized service program for domestic and international airlines handling every aspect of linehaul, container management and network expansion

  • Freight Management services, offering a full range of terminal services including 30 container freight stations, container devanning, consolidation, distribution, short and long-term storage, cross dock and warehousing in our 66 stations throughout the U.S. and Canada

  • Forward Air Solutions, Inc., a pool distribution services provider operating a network of stations and delivery services

  • Total Quality, Inc. (TQI) is a leading, full-service cold chain transportation solutions provider dedicated to the Life Sciences sector (pharmaceutical and biotechnology products).

These services are critical to our primary customer base, the wholesale transportation community, which includes logistics companies (3PLs), freight forwarders, customs brokers and airlines that arrange transportation of cargo for manufacturers and distributors.  These companies traditionally do not provide the actual transportation and may prefer to use single source providers that can deliver more supply chain services.  Forward Air's service menu has been enhanced to give our customers better choices.


The foundation product for Forward Air is our expedited LTL service, offering highly reliable transit and on-time, damage-free deliveries between 87 cities every day.  By locating terminals on or near airports and maintaining a scheduled transportation network, we are a convenient and consistent service provider with broad geographic coverage.  LTL shipments of varying sizes are received at our terminals and transported by truck either (i) on a direct truck to the destination terminal; (ii) through our Columbus, Ohio central sorting hub; or (iii) through one of our 11 regional hubs, where they are unloaded, sorted and reloaded in rapid fashion.  After reloading the shipments, we deliver them to the destination city for early morning recovery.  Customers also can select to have shipments picked up from the shipper, delivered to the final consignee or transferred at the airport, simplifying their freight management processes.  These options allow us to maximize handling efficiency of each shipment while improving transit times compared to traditional ground transportation.