Effective February 1, 2016: Forward Air Service Conditions will be updated to include the new 200 Dim-Factor standard.
Effective September 14, 2015, a 9% surcharge will be applied to California shipments originating in LAX, SAN, SFO, and SMF, as well as all Florida inbound shipments designated to JAX, MCO, MIA, PNS, and TPA.
Hours of Service for National Customer Care Center
Monday - Friday: 7:00am - 10:00pm EST
Saturday: 8:00am - 6:00pm EST
Air Terminal and Cartage YYZ will be closed on Monday, February 8th
in observance of Family Day. Normal business hours on Tuesday, February 9th.
Air Terminal and Cartage New Orleans (MSY) will be closed on Tuesday, February 9th
in observance of Mardi Gras. Normal business hours on Wednesday, February 10th.