Due to Hurricane Erika, all logistics services will be suspended
in Puerto Rico today 8/28/15.
the most current status updates or questions please
refer to this website, contact your local Forward Air terminal or contact our Customer Care Center 1-800-726-6654.
Thank you for your patience.
Forward Air Grand Rapids (GRR) phone number has changed.
The new main number is 616-554-3363
New Hours of Service for
National Customer Care Center
Effective Monday, July 27, 2015, the new hours of service are as follows:
- Monday - Friday: 7:00am - 10:00pm EST
- Saturday: 8:00am - 6:00pm EST
- Sunday: Noon - 6:00pm EST