Forward Air Cartage Interface
All damages from a pickup must be reported to CMG
prior to recieving the freight from the pickup location.
All damages must be notated on the pickup order if approved to be recovered.
Shipments not properly packaged or will not withstand the rigors of transportation must be documented.
All damages from the FA Station must be reported to CMG
prior to delivery for delivery approval.
At time of delivery, if the consignee wants to sign the shipment as damaged please contact CMG immediately.
Proper data entry on the POS screen is required.
Contact CMG immediately of any service issue,
delays, or failures.