Terms of Use

Forward Air is pleased to provide the convenience of electronic access to Forward Air employees. To protect the private information held on this system, it is password-protected, and only Forward Air employees are authorized users of this site. All access to, and usage of, this service may be monitored in order to protect user privacy, maintain system integrity and security, comply with laws and cooperate with law enforcement. By using this service, you consent to those actions and to Forward Air obtaining data from third parties about your access to and use of this service.

By entering a User ID and myFAI Password, and selecting LogIn, you agree to the following:

• You certify that the identifiers you entered are your own, that you are signing on to conduct personal business as a Forward Air employee  and that you are an authorized user of the Forward Air myFAI web site.
• You are solely responsible for any loss of privacy or the security of your personal information if you disclose your Forward Air myFAI Password to any other person.
• You agree to contact Forward Air Human Resources at (423) 636-7046 or Forward Air Payroll at (423) 636-7160 immediately if you have reason to believe that someone has gained unauthorized access to your Password.
• You understand that the systems supporting Forward Air myFAI may experience technical difficulties from time-to-time, and that Forward Air is not responsible for circumstances beyond their control that result in any system failure, loss of data, interruption or delay in transmission, or other operational problems that may affect the functionality of Forward Air myFAI, the communication lines, networks and other connected systems.