News & Alerts


Posted March 23, 2021 - 6:00pm

Canadian terminals YYZ, YUL and YVR will be closed on Friday, April 2, in observance of Good Friday.

Forward Air was named Surface Carrier of the Year by the Airforwarders Association. Click here to read the press release.

Forward is committed to sustainability governance and accountability. We are excited to share the release of our first Environmental, Social, and Governance (ESG) report. Click here to see the report.

Effective Mar. 1, our CHS operations are moving to a new facility at 4249-A Crosspoint Drive, Ladson, SC 29456

Effective Feb. 22, our YUL operations are moving to a new facility at 170 Rue Voyageur, Pointe-Claire, QC, H9R 6A8

We are implementing a general rate increase averaging 6% to any shipments tendered on or after Feb. 1, 2021. Additionally, there will be changes to our accessorial and surcharge schedule that will take effect on Feb. 1, 2021. A complete list of changes to rates, fees and surcharges is available here.

Forward now offers expedited LTL service out of Reno, NV. Contact us for more information.

Beginning Nov. 1, the DOT will require Hazmat paperwork for all hand sanitizer shipments.

Covid-19 Response

All Stations are currently open and operating to assist our customers.

View our temporary service schedule adjustments and revised hours of operations.

Forward requires every worker of a vendor or guest to wear a mask/face covering compliant with CDC guidelines while visiting any Forward facility. Click here for details.

Due to the COVID-19 pandemic, all drivers, vendors and visitors are required to complete a short questionnaire prior to entering any Forward Air facility. Click here to access the questionnaire online, or text CHECKIN to 72345. Paper questionnaires are also available at each facility.

Beginning 3/8/21, Customer Service hours will be revised to:

  • Monday-Friday: 7:00 AM - 8:00 PM EST
  • Saturday: 9:30 AM - 4:00 PM EST

Letter from the CEO on COVID-19 Preparedness (updated)