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Final Mile

Going Farther for You

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B2B and B2C Delivery

Delivering Satisfaction

You’re looking for a fresh solution to ship your big and bulky products right to the door. We’ve got it. Forward’s team of Final Mile experts is ready to craft the perfect solution for your precise need. Whether it’s a simple curbside drop-off or a sophisticated white glove setup, our team is equipped with the experience, skills, and competencies to deliver for you.

Let's Get Moving

A Winning Partnership

Partner with a team that’s going places. Our award-winning final mile team is trusted by top brands to deliver on time, intact, and with precision. As an extension of your brand, you want to be represented with excellence when your products are delivered, assembled, and installed. That’s why your customers always enjoy top-tier experiences with our team of experts behind the wheel.

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Expansive Coverage

Going the Final Mile

Take advantage of multiple Final Mile locations across the U.S. Our expansive footprint allows you to reach new markets with an award-winning team of experts that deliver intact, on time, and with the skills needed for extra-mile service. Learn more about our Final Mile coverage today.

Let's Go

Across the Nation

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Our automated chatbot is here to help any time with frequently asked questions.

White Glove

Learn more about our White Glove Solutions

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Plan your next delivery with our Final Mile Service map.

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Strengthen Your Brand

Our team of experts enhances your customer's experiences through Final Mile delivery options, including:

  • Curb Drop
  • Threshold
  • Room of Choice
  • Reverse Logistics
  • Installation & Assembly
  • White Glove & Haul Away
  • Dedicated or Integrated Delivery & Install

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Rapid Response Teams

Need a quick solution? Meet our rapid response teams. Experts who deliver, assemble, and install within a few days at your service. No more stressing over gaps during market spikes and labor shortages. Fortune 500 retailers and manufacturers take advantage of our such services to add capacity and deliver on promises made. Connect with a team member today.

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Value-Adds & Industries

B2B & B2C Delivery Optimization

Extend your services to exceed customer demands.

Integrated Final Mile

Transparent Final Mile solutions that work for you.

Dedicated or Comingled

As an extension of your brand, our team of experts delivers your products your way. Choose a single dedicated truck for only your products or comingle to ship faster on an optimized route.

Manufacturing

Maximize your production times with our consistent shipping schedules.

Electronics

Delivering your electronics is simple with Forward's combined shipping solutions. Delivered intact and on time, every time.

Healthcare Equipment

With industry-leading intact delivery rates and superior on-time performance, we can take your medical equipment from the first to the last mile with a variety of freight solutions.

Frequently Asked Questions

Do you have more questions about Final Mile solutions? See our frequently asked questions here. You can also ask Sunny, our virtual assistant, any questions you may have.

What is Final Mile Shipping?

Final Mile goes beyond the basics of delivery and straight on to your customer. Acting as an extension of your business, our Final Mile solutions offer various direct-to-customer delivery options at a convenient time for your customer.

Forward Complete. What Is It?

Forward Complete® brings shipments home with residential delivery service. Our liftgate vehicles navigate communities easily and efficiently to load/unload your goods. We tailor appointments to your schedule and offer multiple threshold options.

How Do I Change My Final Mile Shipment

To change piece count, recipient, pickup/delivery appointment, or to reweigh/redim your shipment, please contact our customer service team at custserv@forwardair.com. Be sure to have your tracking or reference number ready.

Trending Articles

Press Releases

Newsweek Names Forward Air as One of the Most Trustworthy Companies in America

Forward Air Ranked #3 Most Trusted Transport, Logistics, & Packaging Company

Article

From First to Final Mile

A critical Expedited LTL and Final Mile partnership lead to sensitive diagnostic equipment being delivered intact and on time.

Article

Semiconductor Shortage: Agile Shipping to Accommodate Automotive Production

Forward’s LTL solutions to aid automotive production increase in 2023

Forward is a single-source provider that offers a robust menu of ground transportation and freight services.

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If you have any questions or need help, feel free to contact our team at custserv@forwardair.com, call (800) 726-6654, or ask our Chatbot, Sunny.

Sunny
CUSTSERV@FORWARDAIR.COM

1915 Snapps Ferry Road
Bldg N
Greeneville, TN 37745