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Updated 3/2015
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Service Alert
Effectve 7/20 - 8/9/15

The 75th annual Sturgis Bike Rally will take place July, 20 through August 9th in the city of Sturgis, SD, zip 57785. Service in and around this area may be restricted and there is a potential for delays. Forward Air, Complete is pleased to service the city of Sturgis and surrounding areas however, during this time a per shipment accessorial charge of $100.00 will apply and should be considered when quoting and booking service to this area

Effective Immediatly,
Forward Air Grand Rapids (GRR) phone number has changed. 

The new main numer is 616-554-3363

New Hours of Service for
National Customer Care Center

Effective Monday, July 27, 2015, the new hours of service are as follows:

  • Monday - Friday: 7:00am - 10:00pm EST
  • Saturday: 8:00am - 6:00pm EST
  • Sunday: Noon - 6:00pm EST
What's New...

I-10 Bridge Collapse in California
A portion of I-10 is closed due to a bridge collapse near Desert Center, CA. Service delays may occur in the following lanes until further notice: LAX-PHX, PHX-LAX, LAX-ELP and ELP-LAX.

Forward Air YYZ Terminal  will be closed on Monday, August 3rd, in observance of the Civic Holiday and will reopen for normal business hours on Tuesday, August 4th. 
Starting June 8 – Booking Cut Time Extended to 1600 (local) for Airport Pickups.
June 1 – OLS Closing; Market will be serviced via Complete
May 22 – Former Towne facilities closing (PHX, LAS, SAN and TUS)
Ocean Freight: Nationwide CFS Import Pickups are now easier than ever!
NEW Forward Air Mobile™ App!!
Get it today from the App Store ℠ (iPhone) or Google Play™ (Android ™)!
Need Forward Air’s TSA Compliance Data? Contact your local Forward Air Station Manager or Area Sales Manager for the latest!
Canadian Customs Surcharge - for more information about the implementation click here

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