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Account Progress

Forward is a single-source provider that offers a robust menu of ground transportation and freight services.

If you have any questions or need help, feel free to contact our team at custserv@forwardair.com, call (800) 726-6654, or ask our Chatbot, Sunny.

Customer service hours: Monday - Friday 7 AM to 11 PM EST, Saturday 9:30 AM to 4 PM EST.