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About Forward

Meet Our Leadership

Shawn StewartChief Executive Officer
Jamie PiersonChief Financial Officer
Michael L. HanceChief Legal Officer and Secretary
Jay TomaselloChief Information Officer
Eric BrandtChief Commercial Officer
Jessica HerrenChief Solutions Design and Customer Excellence Officer
Doug SmithChief People Officer
Karl KhambattaChief of Staff
Tim OsborneExecutive Vice President of Operations
Jordan GrabliauskieneExecutive Assistant to the CEO

Forward is a single-source provider that offers a robust menu of ground transportation and freight services.

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Contact

If you have any questions or need help, feel free to contact our team at custserv@forwardair.com, call (800) 726-6654, or ask our Chatbot, Sunny.

Customer service hours: Monday - Friday 7 AM to 11 PM EST, Saturday 9:30 AM to 4 PM EST.

Sunny
CUSTSERV@FORWARDAIR.COM

1915 Snapps Ferry Road
Bldg N
Greeneville, TN 37745