Forward Air — Keeping your business moving forward
Announcements
Learn more about navigating the market in 2021. Register for free to see Tom Schmitt participate in a fireside chat with FreightWaves’ John Kingston at the Global Supply Chain conference February 22- March 3.
Forward’s CEO Tom Schmitt will discuss the 2021 Trucking market at TPM 2021. Click here for more information. See the discussion beginning Thursday, Feb. 25.
Effective Mar. 1, our CHS operations are moving to a new facility at 4249-A Crosspoint Drive, Ladson, SC 29456
Effective Feb. 22, our YUL operations are moving to a new facility at 170 Rue Voyageur, Pointe-Claire, QC, H9R 6A8
Effective Jan.11, our BNA operations have moved to a larger facility at 253 Mason Road, LaVergne, TN 37086
We are implementing a general rate increase averaging 6% to any shipments tendered on or after Feb. 1, 2021. Additionally, there will be changes to our accessorial and surcharge schedule that will take effect on Feb. 1, 2021. A complete list of changes to rates, fees and surcharges is available here.
Forward now offers expedited LTL service out of Reno, NV. Contact us for more information.
Beginning Nov. 1, the DOT will require Hazmat paperwork for all hand sanitizer shipments.
Covid-19 Response
All Stations are currently open and operating to assist our customers.
View our temporary service schedule adjustments and revised hours of operations.
Forward requires every worker of a vendor or guest to wear a mask/face covering compliant with CDC guidelines while visiting any Forward facility. Click here for details.
Due to the COVID-19 pandemic, all drivers, vendors and visitors are required to complete a short questionnaire prior to entering any Forward Air facility. Click here to access the questionnaire online, or text CHECKIN to 72345. Paper questionnaires are also available at each facility.
Beginning 3/8/21, Customer Service hours will be revised to:
- Monday-Friday: 7:00 AM - 8:00 PM EST
- Saturday: 9:30 AM - 4:00 PM EST
Letter from the CEO on COVID-19 Preparedness (updated)
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Forward Air provides expedited surface shipping throughout North America as a cost effective, reliable alternative to air transportation. We serve the wholesale shipping community in need of time-definite ground transportation solutions, including freight forwarders, integrated air cargo carriers, passenger/cargo airlines, logistics companies, and non-traditional shippers. Forward Air is a single-source provider that presents a robust menu of supply chain services for air freight and expedited LTL markets, involving expedited linehaul (LTL), full truckload (TL), cartage, airline logistics and more as we continue to expand our services to meet the changing needs and growth of our customer base. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.