Announcements

Effective Jan.11, our BNA operations have moved to a larger facility at 253 Mason Road, LaVergne, TN 37086

We are implementing a general rate increase averaging 6% to any shipments tendered on or after Feb. 1, 2021. Additionally, there will be changes to our accessorial and surcharge schedule that will take effect on Feb. 1, 2021. A complete list of changes to rates, fees and surcharges is available here.

Forward now offers LTL service out of Allentown, PA.

Forward now offers expedited LTL service out of Reno, NV. Contact us for more information.

Beginning Nov. 1, the DOT will require Hazmat paperwork for all hand sanitizer shipments.

Covid-19 Response

All Stations are currently open and operating to assist our customers.

View our temporary service schedule adjustments and revised hours of operations.

Forward requires every worker of a vendor or guest to wear a mask/face covering compliant with CDC guidelines while visiting any Forward facility. Click here for details.

Due to the COVID-19 pandemic, all drivers, vendors and visitors are required to complete a short questionnaire prior to entering any Forward Air facility. Click here to access the questionnaire online, or text CHECKIN to 72345. Paper questionnaires are also available at each facility.

Beginning 04/11/2020, Customer Service Hours for LTL will be revised to:

  • Monday-Friday: 8:00 AM - 8:00 PM EST
  • Saturday: 12:00 PM - 4:00 PM EST

Letter from the CEO on COVID-19 Preparedness (updated)

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Fuel Surcharges

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Forward Air Premier Benefits

Forward Air Premier provides enhanced visibility to your shipments through tracking and through summary reports.  Online booking with FAST Book is also now available for our Premier customers who wish to book their shipments in advance and reduce their manual paper work. 

Not only can you track your shipments using Fast Track but you can get more detailed information including pieces, weight, and status history.

Summary reports are also available which show you all of your currently active shipments and all of those with POD information. These reports are available in downloadable formats.

Sound interesting? Well, there's more to come as we are continually researching and developing more online tools and services to offer you in the future.